In this document, the Sophisticated Escapes Travel LLC Privacy Notice, you will find an explanation of how we use your Personal Data – that's the data that identifies you as an individual – to make sure that you have the best possible travel experience. We also explain what information we collect about you, what we do with it, and what your rights are. Sophisticated Escapes Travel LLC does NOT sell your personal information.

References to "We", "Us", or "Our" in this Privacy Notice, refers to your Sophisticated Escapes Travel LLC Travel Advisor.

Your Privacy is Very Important to Us

It is our goal to be open with you about how We use your Personal Data to make sure that you have the best possible travel experience. We want you to understand how We use your Personal Data, how We keep it safe and what your rights are.

In this Privacy Notice We Explain:

1. What information We collect about you
2. Who is responsible for your Personal Data
3. What Personal Data We collect or receive
4. How We use your Personal Data
5. Who We share it with
6. Direct marketing
7. Website analytics and data collection
8. Third-party services
9. Security measures
10. Mobile application privacy
11. Your rights
12. Changes to Our Privacy Notice
13. How to Contact Us or make a complaint

1. What Information We Collect About You (and Why)

We collect your Personal Data when you use Our Digital Platforms or contact a Sophisticated Escapes Travel LLC Travel Advisor.

We collect:

• your contact details and other personal information (which may sometimes include sensitive Personal Data, such as special needs and dietary requirements);
• details about your bookings and reservations;
• your travel profile and marketing preferences;
• information provided through our contact forms and travel booking processes.

2. Who is Responsible for Your Personal Data?

As a data controller, We are responsible for the Personal Data you provide to Us and will only share such Personal Data with Our Suppliers and Business Partners if We have a legitimate reason permitted by law, such as your consent.

3. What Personal Data Do We Collect or Receive?

We collect data through:

• Travel booking forms
• Newsletter subscriptions
• Contact form submissions
• Tern mobile app usage (when you choose to use our app)

4. How We Use Your Personal Data and Who We Share it with

A. We use your Personal Data:

1. To manage your bookings and provide requested services. We need to use your Personal Data to deliver Our services when you book travel with us, manage changes to your booking, and provide you with further products and services.
2. To enhance your travel planning experience. The Personal Data We collect helps Us provide you with better service and a more personalized travel experience.

B. We may share your Personal Data with:

1. Travel suppliers and partners. We will need to send details of your booking to suppliers such as cruise lines, hotels, airlines, and tour operators to fulfill your travel arrangements.
2. Government authorities when required by law. We may need to share your Personal Data where required under applicable law.

5. Direct Marketing

We may contact you for marketing purposes to share news or tell you about promotions. You can opt out at any time via your Account or by contacting Us. Even if you opt out of marketing messages, We will still contact you regarding your bookings.

6. Profiling and Personalized Marketing

7. Website Analytics and Data Collection

8. Third-party Services

We partner with the following services to enhance your travel experience:

• Tern Travel Portal - for managing your travel bookings
• Travel Guard - for travel insurance services
• Celebration Registry - for gift registry services

Each service has its own privacy policy and data collection practices. We encourage you to review their respective privacy policies.

9. Security Measures

We implement various security measures to protect your data, including:

• Strict security headers for protection against XSS attacks
• Frame protection against clickjacking
• Content security policies
• Secure SSL/TLS encryption

10. Mobile Application Privacy

Our mobile app (Tern for Travelers) may collect additional data to provide travel services. This includes:

• Travel preferences
• Booking information
• User account details

Contact Us

If you require any other information about any part of this notice, you can contact our Data Protection Officer via email at contact@setravel.fun.

CP TRAVEL TEXT MESSAGES - SMS PROGRAM

1. The CP Travel – SMS Program is designed to provide you travel updates, reminders, group registration options, trip summary itineraries, and quotes on upcoming/future travel via SMS (text messages).
2. Data obtained through the short code program will not be shared with any third-parties for their marketing reasons/purposes.
3. You can cancel the SMS service at any time by replying "STOP" to the short code. After you send the SMS message "STOP", we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from Sophisticated Escapes Travel LLC. If you want to join again, reply "START", and we will start sending SMS messages to you again.
4. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at contact@setravel.fun
5. Carriers are not liable for delayed or undelivered messages.
6. As always, message and data rates may apply for any messages sent to you from Sophisticated Escapes Travel LLC. Message frequency varies. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

CALIFORNIA PRIVACY RIGHTS

This section applies to you if you are a California resident. California residents have specific rights regarding their personal information. This section describes Californians' rights and explains how California residents can exercise those rights.

Additional information regarding the collection and use of Personal Data:

Your Rights

1. Right to Access Your Data. You have the right to request that we disclose certain information to you about our collection, use and disclosure of your Personal Information over the past twelve (12) months.
2. Right to Data Portability. You have the right to a "portable" copy of your Personal Information that you have submitted to us.
3. Right to Delete Your Data. You have the right to request that we delete any of your Personal Information that we collected from you and retained, subject to certain exceptions.
4. Right to Non-Discrimination. Sophisticated Escapes Travel LLC will not discriminate against you in any way for exercising your privacy rights conferred by the California Consumer Privacy Act.

To Request Access to or Deletion of Your Data:

1. Call us tollfree at 1-800-683-0206. At the menu, press 8 for the Compliance Department.
2. Complete the Privacy Rights Request Form
3. Submit a request via e-mail to contact@setravel.fun

COMPLIANCE WITH THE GENERAL DATA PROTECTION REGULATION

This section applies to you if you use our Digital Platforms while in the European Economic Area (EEA).

1. Legal basis for Our use of your Personal Data and legitimate interests

We only process your Personal Data to the extent that at least one of the following applies:

• you have consented to the processing of your Personal Data for a specific purpose
• the processing is necessary for Us to perform Our contract with you
• where We need to process your Personal Data to comply with a legal obligation
• where We need to process your Personal Data to protect your vital interests
• the processing is necessary for Us to establish, exercise or defend a legal claim